PDS stands for Personal Data Store. This is an open platform for mediating information that allows people to centrally manage their own attribute. PDS delivers such information to service venders properly under people’s control.
Case Study: “Omotenashi Platform as a Service – Integrated and Open (OPaaS.io)”
YRP UNL has been working on research and development, and also demonstration experimentation to realize “Omotenashi Platform as a Service – Integrated and Open (OPaaS.io)”, a general purpose Personal Data Store (PDS) by means of the IoT. Omotenashi means hospitality in Japanese.
Consumers store their individual attributes such as preferred spoken language, food taboos and passport information for sales tax exemption in the cloud. Once stored, such attribute information is easily retrieved and passed on the spot to service providers such as stores and public services by using the smartphone apps, transportation IC cards or QR codes as retrieval key.
The party who would like to receive a service escrows the personal data in the PDS cloud, and lets it pass the data to the service vendors as the need arises. So it is the consumer that controls the vendors.
This concept, Vendor Relationship Management (VRM) is the reverse of the conventional idea of Customer Relationship Management (CRM). OPaaS.io plays the important role of PDS in the scheme.
Small regional service vendors who did not have the resources to build conventional CRM on their own can join OPaaS.io service framework to provide better services suited for the new IoT age.